The Document Control Associate is an entry level, overtime eligible position that reports to the Document Control Manager and supports the documentation department.

The pay range for this position is $21.50 to $31.00 per hour. Compensation will be determined based on education, experience, and other factors in accordance with applicable laws.

Essential Functions

• Assist in drafting, revising, and obsoleting documents including but not limited to SOPs, operator manuals, marketing documents, purchasing specifications, technical documents, and labels.
• Support the process of improvement using quality assurance philosophies and best practices.
• Maintain quality documentation from across the organization within a Quality Management System.
• Perform QA review of documents and adjust to fit Charm Sciences’ formatting and quality standards.
• Complete operational tasks in support of organizational projects.
• Perform validations for new system integration or upgrades.
• Assist in leading or participating in projects related to improving Document Control processes.
• Ensure information is correct and current within the QMS.
• Control the distribution of controlled documents ensuring the use of only correct versions.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Knowledge, Skills & Abilities

Required:

• Associate degree in science or technology related field.
• 0 – 3 years of QA or Documentation experience.
• Excellent attention to detail and quality mindset.
• Excellent verbal and written communication skills.
• Advanced knowledge of Microsoft Word, Excel, and Outlook.
• Ability to work with accuracy, follow instructions, schedules, and timelines.
• Ability to effectively manage multiple concurrent tasks.
• Ability to give and receive feedback.
• Strong critical thinking and problem-solving skills.
• Strong interpersonal skills.
• Diligent, dependable, and self-motivated.
• Available to work Monday through Friday between the hours of 8:30 AM and 5:30 PM with some flexibility.

Preferred:

• GMP, GLP, GDP, or ISO experience
• Experience utilizing a QMS (e.g. EtQ or MasterControl)
• Adobe Illustrator and Adobe InDesign experience
• Solidworks Pro experience
• CAPA experience
• Auditing experience
• Knowledge of Artificial Intelligence and its application in Quality Assurance programs

Physical Requirements

• Able to remain in a stationary position for an extended length of time.
• Able to work at a computer for an extended length of time.
• Able to work under the pressure of tight deadlines.