Overview

The Business Development Specialist (EPIC) is a professional, exempt, non-overtime eligible position that reports to the Business Development Manager (EPIC).  The Business Development Specialist (EPIC) is responsible for supporting the EPIC product line. This involves sales, R&D, product development, and technical support of the EPIC instrument and reagents. Due to the travel required for this position it is strongly preferred that potential candidates live within a two (2) hour drive from a major airport.

Essential Functions

• Assist in the growth and maintenance of the EPIC business both domestically and internationally.
• Work with international distributors to support their EPIC markets as well as help grow their business.
• Provide technical support and diagnostic troubleshooting to distributors and direct customers.
• Manage all sales-related administrative duties for EPIC and other Charm products, such as entering leads into the CRM database and submitting expense reports, call activity reports, quotations and sales contracts.
• Sales team support may be required to travel outside US. Trade show participation is required.
• Works closely to provide updates to marketing department on competitive situations. Helps develop marketing material as needed.
• Work on selling and promoting EPIC product line in current and future markets– low and high acid products, cosmetic, personal care products, pharmaceutical etc.
• Assist with Charm R&D groups to develop EPIC reagents/procedures to target growth in these areas.
• Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Knowledge, Skills & Abilities

Required:

• Bachelor's Degree in Dairy/Food Science, Microbiology or related field.
• Knowledge of food or beverage processing and microbiology.
• Technical aptitude in working with customers in the Dairy and Food Manufacturing Industries.
• Must possess a valid driver's license and valid passport.
• Organized, disciplined and self-motivated worker.
• This is a full-time position. The hours may vary depending on business and customer needs.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Suite software.
• The position based out of a home office; requires travel up to 40% both domestically and internationally with some instances requiring extended overnight stays.

Preferred:

• 3+ years quality or laboratory management
• Quality Assurance, HACCP, ISO and sales experience a plus.
• GMP/GLP Experience

• Due to the travel required for this position it is strongly preferred that potential candidates live within a two (2) hour drive from a major airport.

Physical Requirements

• The position based out of a home office; requires travel up to 40% both domestically and internationally with some instances requiring extended overnight stays.
• Must be able to exchange accurate information during frequent communications with distributors and customers who have inquiries about the product, invoice or shipping confirmation. 
• Occasionally must be able to lift up to 45 pounds, as well as handle travel gear.
• Constantly operates general office equipment as well as operates and demonstrates company equipment.
• Able to stand; walk; use hands or finger, handle or feel; and reach with hands and arms.
• Due to required travel this position may experience weather and temperature fluctuations.
• High levels of stress often occur; must be able to work under the pressure of tight deadlines.